Kapil has been instrumental in bringing new clients to Caspian Seagull Travels. His strength is to understand the needs of the potential new clients in establishing the gap between their current travel provider and the deficiency seen by the client.

He then analyses this position and ensures that the vital missing ingredients from their current travel provider are explained in details to the travel consultants at Caspian Seagull Travels so that the new clients when making the travel arrangements with Caspian Seagull Travels will have all their travel requirements met.

Once a Client books through his efforts, he maintains a strong client relationship.